Introduction

iR3 is a resource and demand management tool designed specifically for the police and emergency service market.

Map showing incident analysis for a specific location

It has five main components;

• Neighbourhood Policing
• Response Management
• Resource Management
• Fleet Management
• Vehicle Tracking

iR3 was developed out of a 2006 pilot project in Leicestershire which demonstrated both operational benefits and cashable savings well above expectation.

Now iR3 is a national resource management decision support product, made up of a framework of proven workflow and reporting tools that can be tailored for each Police Force.

iR3 integrates data from command and control, call handling, crime systems, neighbourhood policing, NIM, Confidence data, Duty management, fleet management and other Force systems.

iR3 provides retrospective incident, Neighbourhood Policing, NIM and confidence demand reporting in near real time. The workflow software supports understanding demand, briefing operational officers and reporting performance.

iR3 is both a work flow and an analytical tool that is straightforward to use. It provides performance measures on Incident Response, Diary Incident Response, Neighbourhood Policing, NIM and other tasking. This enables managers to understand the affect on overall performance their decision making processes has on limited resources.

All reporting is GIS and graph based reporting is dynamic and can be created on the fly. No specialist analytical system knowledge is required to use the software.

The system has the potential to improve operational performance while making real quantifiable savings.

iR3 allows analysis of various activities such as Incident and Vehicle Density

Neighbourhood Policing

• Incident Locations – where incidents have occurred
• Incident Density – the number of incidents in a location
• Incident Replay – replays an incident and shows which vehicles attended
• Vehicle and Officer Movement Density – the number of movements in a location
• Incident versus Vehicle Movement Density – shows the density of incidents and the number of vehicle movements within a specified location
• Trip Replay - replays specific vehicle trips
• Report Creator – allows the user to set up queries, reports and information requests which once set up can be repeated automatically

iR3 has various map formats to provide clear analysis of key Incidents

Response Management

• Unassigned Miles – reports on the average unassigned (self deployed) miles per day
• Total Miles – reports on the overall usage of vehicles
• Incidents per Vehicle – reports on the number of incidents per vehicle per day
• Resource Objectives – reports on the response performance for specified grades of incidents
• Resource Times – reports on the average response times for each LPU
• Resource Miles - reports on assigned and unassigned miles for each LPU

iR3 analysis of response times

iR3 offers analysis on resource productivity

Resource Management

• Time at Home
• Time Moving
• Time Stationary with Ignition On
• Time Parked
• Time at Workshop
• Vehicles that do not move all day

Graph showing analysis of vehicle utilisation in various modes

iR3 provides analysis on vehicle usage

Which vehicles may be under-utilised?

Fleet Management

• Collision Reporting
• Electronic log books
• Fleet Efficiency Management
• Service forecasting
• Mileage management
• Vehicle downtime management

iR3 provides Duty of Care warnings for servicing requirements

Analysis of downtime in garages

Vehicle Tracking

• Provides near real time vehicle location
• Improves vehicle deployment to incidents by locating nearest appropriate vehicle / resources
• Assists decision making to improve response performance
• Assists management of operations by giving real time location of resources
• Ability to re-deploy appropriate resources to meet urgent incidents
• Provides location in the case of an emergency or collision

iR3’s real time resource tracking can aid officer deployment