Introduction
iR3 is a resource and demand management tool designed specifically for the fleet
and logistics operations.
Map showing job analysis for a specific location or area. It provides details of
the job and the resources used
It has six main components;
iR3 was developed out of a pilot project in 2006 which demonstrated both operational
benefits and cashable savings well above expectations.
Now iR3 proves a innovative resource management product, made up of a basic framework
of proven software and reporting tools, which can be tailored for each fleet or
industry sector.
iR3 uses proven AVLS, ARLS technology linked to company systems to provide analysis
of demand and resource requirements
iR3 integrates data from scheduling, call handling, CRM, logistics, sales and fleet
management systems. Indeed it can take data feeds from most systems.
iR3 provides job, tasking, demand and resource management reporting in near real
time and historically
iR3 is both a work flow and an analytical tool providing operational managers with
a decision support tool to enhance service operations, improve resource utilisation
and response effectiveness.
iR3 allows analysis of various activities such as Job and Resource Density, are
our resources in the right place?
Top
Job Management
- Job Locations – where jobs or tasks have occurred – what type of jobs and do we
have the resources to meet the demand?
- Incident Density – the number of jobs or tasks in a location – are our resources
in the right place when needed?
- Job Replay – replays an job and shows which vehicles attended - very useful for
managing job allocation efficiency
- Vehicle Movement Density – the number of vehicle movements in a location
- Job versus Vehicle Movement Density – shows the density of incidents and the number
of vehicle movements within a specified location - matching resources to demand
- Trip Replay - replays specific vehicle trips - are we using our vehicles efficiently?
- Report Creator – allows the user to set up queries, reports and information requests
which once set up can be repeated automatically
iR3 has various map formats to provide clear analysis of key jobs or tasks
Top
Response Management
- Unscheduled Miles – reports on the average unscheduled miles per day
- Total Miles – reports on the overall usage of vehicles
- Jobs per Vehicle – reports on the number of jobs per vehicle per day
- Response Objectives – reports on the response performance for specified types of
jobs or service / contract requirements
- Response Times – reports on the average response times for key jobs or contracts
- manages responsiveness to SLA / contracts
- Response Miles - reports on scheduled and unscheduled miles for key jobs – measure
job efficiency
iR3 analysis of response times , giving an accurate measure of responsiveness
iR3 offers analysis on resource productivity – are we using our resources efficiently?
Top
Resource Management
- Time at Home
- Time Moving
- Time Stationary with Ignition On - measure of dead time or congestion
- Time Parked at job locations
- Time at Workshop - downtime
- Vehicles that do not move all day - are they needed?
Graph showing analysis of vehicle utilisation in various modes
iR3 provides analysis on vehicle usage
Which vehicles may be under-utilised?”
Top
Fleet Management
- Collision Reporting
- Electronic log books
- Fleet Efficiency Management
- Service forecasting
- Mileage management
- Vehicle downtime management
iR3 provides Duty of Care warnings for servicing requirements
Analysis of downtime in garages
Top
Duty of Care Management
- Ensuring employees drive within the authority’s guidelines
- Reports on long continuous journeys
- Reports on long mileages
- Reports on collisions
- Reports on private and business trips
iR3 can provide "Duty of care" analysis for individual vehicles and drivers
It can provide journey replays to assist with driver development and adherence to
duty of care obligations
Top
Vehicle Tracking
- Vital for critical service and rapid response requirements
- Assist job scheduling and resource deployment
- Assists in achieving key performance SLAs
- Ability to re-deploy resources to meet urgent jobs
- Assistance in the case of an emergency or collision
iR3’s real time resource tracking can aid resource deployment